Category Archives: Small Business Marketing

6 Startup Mistakes You Can Fix: A Survival Guide

It is hard to believe that you are finally ready to get your startup business up and running. You have been planning and organizing for months, ensuring that every detail was perfect before the big launch.

Yet somehow, after just a few weeks in operation, it feels like things are not going according to plan. Could it be that you made one of these startup mistakes?

Now, it’s worth highlighting that every new startup is guaranteed to make mistakes. It’s how we handle them that matters.

Thus, you’ll find six avoidable mistakes startup owners make and advice on how to overcome them in this article.

Not Active on LinkedIn

Whether you’re serving businesses or consumers, having an online presence is crucial in this digital age. All successful small business owners have one thing in common: they’re adaptable and transform their businesses to match the times.

Some business owners may argue that there’s no reason for them to be active on LinkedIn. After all, other social media platforms may be more likely to have their target audience.

Nevertheless, many successful small business owners who won with LinkedIn would tell you that the platform should be part of your marketing strategy.

LinkedIn is where the professionals are. It helps you build connections and network with others in your industry. And with most people preferring to do their independent research before making a purchase, LinkedIn has become a reference point for trustworthiness and authority.

Other than your website, LinkedIn is often a stop for potential customers to learn about your startup. Therefore, write up a winning LinkedIn profile – both for yourself and your company – quickly so that you can see those leads coming in.

No Prioritization

It is easy to get sucked into a whirlwind of startup activities. But if you’re not careful, the priorities can get messed up, and it will take much longer to achieve your goal.

Try reorganizing your resources so that your efforts are directed towards specific channels with your target audience.

When you’re a startup owner, you’ll want to ensure that you’re not stretched thin. Instead of getting higher reach and visibility, these investments may only lead to greater costs and message dilution.

Besides LinkedIn, which other social media platforms do you think would give your business the best traction it needs?

Trying to Do Everything Yourself

If you’re starting up a business, there are high chances you’re wearing many hats to make sure you succeed. However, if you want to grow and scale your startup, it’s time for that “jack of all trades” mentality to go away.

You have the opportunity now in this startup phase to focus on what is most important: closing off your business deals. As such, it’s important to delegate tasks to your startup team.

For example, some things that you may delegate to others are:

  • answering phone calls
  • accounting and money management tasks
  • customer service
  • data entry
  • content writing
  • research
  • web design and development

A successful small business owner knows the strengths and weaknesses of their team members well. Hence, it would help if you tried taking more initiative in getting to know your team better.

Aside from their qualifications, they might have other handy skills you’d never know about unless you start asking. They’d likely be more than happy to bring them to the table as well!

Unrealistic Goals

If you want to build a startup, be realistic and have a good plan in place before you start.

While all startup owners should be ambitious, basing your startup on outlandish ambitions is not the way to go.

Instead, go with more realistic plans that match your current capabilities and what you want to achieve. Realistic goals will help ensure success in the present to grow your startup while making it sustainable for the future.

There’s nothing wrong with having lofty goals, but if they are unrealistic, you may make one of those startup mistakes where you end up wasting time and resources to get back on track.

To ensure that you’re planning the right milestones for your business to achieve, think about where your customers are in their buyer’s journey.

The buyer’s journey has four stages: Awareness, Consideration, Decision and Loyalty.

Depending on where your customers are in their journey, you can tailor your startup strategy accordingly. 

Image Source: FILT Pod

Not Having an Exit Strategy

When designing your startup plan, think about what will happen next if things don’t work out as planned.

Will you still want to continue with this vision of yours even though there may be some bumps along the way? 

Or have you thought about possibly selling part of your company at certain milestones so that you could move onto new opportunities while also receiving cash from these shares that you sold?

Giving yourself an exit might sound like planning for failure, but it’s not. Instead, it’s simply a way to plan for everything and anything that might happen with your startup, big or small.

Not Having a Blog on Your Website

Websites with blogs are proven to have more leads compared to those without them. 67% more, in fact.

Reasons why having articles or other resources will help boost your business growth:

1) It gives your startup a more credible and authoritative voice

Google recognizes pages with content as being of higher quality, thus boosting search engine rankings.

2) It provides a more personal connection to your startup

Image source: Demand Metric


Successful startup owners know that it’s crucial to engage with their startup community in an authentic and personal way. Blog writing can be a great way to humanize your startup and help build relationships with customers because you show that you’re willing to share your knowledge and expertise and not always focused on selling.

3) Other websites, blogs, or social media channels may cite your content

These editorial backlinks will bolster your brand visibility and drive even more traffic to your website.

4) You’ll be able to establish your startup’s niche or industry expertise

This will allow you to become a recognized expert in this field, leading to more opportunities and partnerships.

Conclusion

If you’re a startup owner, there are many things to consider when setting up your business. These six startup mistakes provide insight into what you should be looking out for and what you can do to rectify them.

All the best in your startup journey!

8 Tips to Increase Website Traffic

1. Update the pages on your website frequently (we’re starting to employ this ourselves!). Stagnant sites are dropped by some search engines. You can even put a date counter on the page to show when it was last updated.

2. Offer additional value on your website. For affiliates and partners you can place links to their sites and products and ask them to do the same for you. You can also advertise their books or videos, if these products relate to your industry and are not in competition with your own product. Having backlinks will increase web traffic and overall SEO!

3. You can allow customers to ‘opt in’ to get discounts and special offers. Place a link on your site to invite customers to ‘opt in’ to get a monthly newsletter or valuable coupons. Be sure it’s not the same content they can find elsewhere!

4. Add a speak to me script (like we have from Vcita) that will allow for immediate contact or to leave a message.

5. Be sure to brand your website so that visitors always know they are on your site. Use consistent colors, logos and slogans and always provide a ‘Contact Us’ link on each page.

6. Create a FAQ page/section which addresses most of the doubts and clarifications about your product or your company that are likely to be asked. This helps to resolve most of the customers doubts in their first visit to your site.

7. Ensure that each page on your website has appropriate titles and keywords so that your customer can find their way back to your site if they lose the book mark. It’s also a good practice for SEO purposes!

8. Never spam a client, who has opted for newsletters, with unsolicited emails. Later if they decide they want to ‘opt out’ of the mailings, be sure you honor their request and take them off the mailing list. They may still come back if they like your products. But they will certainly not come back if you continue to flood their email box with mails they no longer wish to receive.

Local SEO Step-By-Step Guide

An Easy to Follow Local SEO Guide for Small Businesses
local SEO guide

I’ve been offering many SEO training events all over Westchester NY, NYC and CT and there is a takeaway I give attendees at the end of each and every seminar that people have been raving about.  It’s a short 10 page guide I made up on how to implement Local SEO for Small Businesses.  I am now giving away this local SEO step-by-step guide for free. All I ask is that you share and like the information through your social networks in return. Just like, plus or tweet below and the download link will be revealed for the full 10 page pdf guide! Enjoy!

How to Write Content for Your Brand: Having a Unique Voice in Writing to Stand Out

branding with content marketingContent marketing is the new buzzword when it comes to online marketing. SEO was sooo 2001. Social media has been and gone. It’s now all about Content Marketing. Whilst I don’t actually agree with these statements, it does throw up an out of the ordinary and problematic situation for brands that are now engaging in content marketing. The problem is that everyone is doing it! So how are you going to break through the mass of content and make your writing and your message stand out? In this article, I take a look why giving your content a voice is crucial to whether or not your content marketing efforts succeed. Hold tight, this could be a bumpy ride (for your existing strategy).

The Internet is Awash with Content with No Voice

Every man and his dog now have a blog. Kids are even being told to start a blog when they get to college in order to, ‘get their name out there’. Most of these blogs are truly terrible, but sometimes the content is actually pretty good. Millions of blog posts get published every day. Thousands of eBooks go live too. The competition is crazy!

That’s bad enough for businesses, but when we combine this with a tool such as Feedly and we’ve got a real problem. Feedly, if you don’t already know, allows you to read articles from all across the internet in one single location. It strips away all of your website branding and presents the reader with just the naked content. It’s a great tool for readers, but when it comes to publishing content it throws up an interesting problem. How does the reader know that the content is yours?

Why Do You Need a Voice?

It’s worth thinking about this question for a second. If you just write content to appear for certain search terms and not much else, I guess a voice isn’t vital. You’re aim, in this instance, is to appear in search engines and gain impressions. You don’t need a voice for that. However, most businesses write content for more than just impressions. They want the readers to sign up to an offer. Or they want them to subscribe to the mailing list. If you want the reader of your content to do more than just read what you’ve written, if you want to connect with them and incite an action on their behalf, you need to have a voice. A voice that they will want to hear more of, that will help to convert them from readers to advocates of your brand.

Why You Won’t Find Your Voice Today

Luckily, finding the voice of your brand probably won’t happen overnight. Why is that a good thing? Well, can you imagine your blog all of a sudden reads totally differently than how it has done for the past six months? Your existing readers are going to wonder what is going on. Worst case scenario, they may all leave you. So luckily, a true voice can’t be found overnight. It’s something that develops as your business grows.

Feedback from readers is perhaps the biggest driving force behind this. Develop your content around what your readers like. Do they prefer a humorous tone? Do they like facts and figures? They may be more creatively minded and as such prefer rich graphics and images.

These are all things that you can gauge from your existing audience. Engage with them. Talk to them. Ask them. They are your biggest advocates and they are the ones who will make content marketing work for you. Without them, you just have content.

Getting a Head Start

So whilst you won’t be able to develop your voice into a finished product today, you can begin to put things into order now. Think about whom your ideal customer is and why they read your content. Are they looking for some light-hearted reading after a hard day at work? Do they need some cold-hard facts that they can reel off to their boss in the middle of a heated debate? You probably already know your target audience, so begin to think what they would want. There are a few companies who do this incredibly well and you could learn a lot from them.

Buffer is a social media posting tool, but there blog has an incredible voice that attracts their ideal user. The blog is transparent and adheres to their culture. Its popularity shows just how well received the content is.

Coursefindr is another start-up that has really nailed its voice. It’s aimed at kids from the UK that are looking for a university degree. When you read their content, you can really tell that it knows how to talk to them. Whilst it’s got all the facts and important stuff that teachers and parents look for, it delivers it in a manner that the students find interesting and engaging.

Finally, Seth Godin is a thinker/author/speaker who knows that his readers are bombarded with content every day. Instead of aiming for blog posts that surpass the 1,000 word mark, he writes short posts that you can read before you get out of bed in the morning. Each post has a real focus and he uses his words wisely.

What ‘Your Voice’ Will Look Like

As you learn more from your readers and begin to think about who your target reader is, it’s important to make sure you keep your voice steady through each article or blog post you write. My personal preference for doing this is to have a ‘living document’ that you continually update. I use bullet points so I can easily see what makes up ‘the voice’. Points such as, ‘to the point’, ‘funny’, ‘professional’, ‘juvenile’, are the types of words that I would include.

I also like to have these printed off and stuck to the wall in front of my screen. It acts as a constant reminder for how I should be writing any content and also allows me to switch between writing styles more easily. Of course, if you’re only writing content for your own brand, then you may be able to get away with just the digital version that you can refer to before proofreading your article.

In essence, finding your voice is a never-ending journey. It’s a fun one though, and one that is well worth the effort. Your content will be recognised by readers more easily and you’ll see the benefits in the comment box beneath your articles too!

If you’ve already got your voice, let me know how you keep yourself on tone when writing. I’m always interested to hear how other people work!

About the Author

Lewis Love is a professional Marketing Consultant, specialising in new media. He’s the author of the bestselling book, Facebook Business Basics.

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